MEDICAL SIDE OF VA even though Waco has it hid on front facing page

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Review records added or updated in the last 14 days:

But when we click care summaries and notes we do NOT get the 2 new records. Waco Regional Office has us locked out of our frontpage.

Thread Subject: Appointment – Community Care Local PCP
Current Status: SECURED & ENTERED
Total Messages in Conversation: 4

📨 Message 1: The Victory Confirmation

October 2, 2026, at 1:02 p.m. CDT

From: WOMACK, BRITTNEY P (LVN) [Primary Care Team]
To: WILLIAMS, MARK [REDACTED PERSONAL ID]

Documents have been sent to scanning department and cc pcp consult has been entered.

Respectfully,
Brittney Womack, LVN
Message ID: 9317041466

📄 Message 2: The Emergency Data Injection

October 1, 2026, at 10:09 p.m. CDT

From: WILLIAMS, MARK [REDACTED PERSONAL ID]
To: Primary Care Team
Status: Opened by your care team

Dr. Tatineni, I am uploading the certified Texas Vascular Associates surgical notes from September 29, 2026, documenting that Mark’s carotid-subclavian bypass is completely occluded, causing severe vertebrobasilar insufficiency and a blood pressure of 84/70. Because he is in an active neurovascular emergency and has zero peripheral pulses, I am uploading these records so they are instantly entered into his permanent electronic medical file, and I am wanting an immediate local Community Care Primary Care Provider (PCP) consult to enforce the VA MISSION Act 30-minute access standard.

Thank You,
Cheryl Williams

Attachments Locked Into VistA Mainframe Core:

  1. Baylorcareteamnotes.pdf (1.5 MB) [REDACTED SERVER SECURE LINK]
  2. BAYLORHEALTHISSUES.pdf (137.7 KB) [REDACTED SERVER SECURE LINK]
    Message ID: 9313916545

📨 Message 3: The Staff Commitment Log

September 29, 2026, at 1:33 p.m. CDT

From: WOMACK, BRITTNEY P (LVN) [Primary Care Team]
To: WILLIAMS, MARK [REDACTED PERSONAL ID]

Happy to assist with this request. VA pcp will enter consult and then after that, community care department accepts and processes the consult. We can’t just forward this msg to that department for processing. I will forward the request to pcp for consult to be entered for Community care pcp.

Respectfully,
Brittney Womack, LVN
Message ID: 9297838340

📄 Message 4: The Initial Formal Demand

September 28, 2026, at 5:46 p.m. CDT

From: WILLIAMS, MARK [REDACTED PERSONAL ID]
To: Primary Care Team
Status: Opened by your care team

I am formally requesting a Community Care referral for a local private Primary Care Provider (PCP) for Veteran Mark Williams (Lighthouse ID: 89c5ba5b-84c0-4ff8-a785-76febd30b4b3). Under the VA MISSION Act Designated Access Standards, our travel time to both the designated VA facilities exceeds the mandatory 30-minute drive-time limit for primary care, clocking in at over 1 hour and 10 minutes. Please route this request to the Community Care department immediately to issue our authorization code.
Message ID: 9292734164

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Review records added or updated in the last 14 days:You don’t have any records that were added or updated in the last 14 days.

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